KP101 - Check In/Out & House Rules


Thank you for booking with us. We are looking forward to your stay. Please review the information below in detail. If you have any questions please do not hesitate to ask.

CHECK IN (5:00PM-9:00PM): Please notify owner of approximate arrival time. Buzz security door on Northeast corner for your apartment to gain entry upon arrival. Follow instructions on window and security door system. If no answer buzz onsite property manager in Apt 8 for entry. Then we will send you the apartment door codes that will work on apartment door only. Walk through whole apartment upon entering and let us know if you have any questions.  Once you are checked in we can update the security door system to call your number instead of the owners when buzzing your Apt number from security door.

Early Check In @ 1:00PM or 3:00PM can be requested upto 7 days prior to move in date for a pre-determined rate. Fee for late requests are increased by 50%. You are only eligible for Early Check In after verifying property availability, cleaning staff availability, early checkin fee payment, and owner approval.

HOUSE RULES: No smoking. No pets. No parties. No theft. No damages. No complaints. No unregistered guests. Daily Quiet Hours 9:00PM to 9:00AM. If rules are broken, neighbors complain, police/fire dispatched, you could be subject to immediate eviction plus financial and legal penalties. Breaking rules could result in loss of deposit, additional cleaning fees, replacement/repair cost, loss of full cost of reservation, and reimbursement of owners legal fees.

PARKING: One numbered spot in parking lot on West side of building. Additional street parking on Lotta Street on North side of apartment. Do not park in others tenants spots, park in front of garage doors, or block neighbors driveways. There is no parking on Townpark Place road on East side of building. Please be sure to notify guests it is best for them to park on Lotta Street.

SECURITY SYSTEM: Security system control panel is in place to contact first responders in case of emergencies.

WIFI:  Network and Password will be sent via text after check in. 

TV & MUSIC:  Roku TV's will be in Guest Mode which will allow you to sign into your personal streaming accounts (Netflix, Hulu, Sling TV, Spotify, Pandora, Sirus XM, etc).  Live TV available via Roku Channel.  Local channels are (KELO-CBS, KSFY-ABC, KDLT-NBC, KTTW-FOX). Make sure to logout of your streaming accounts prior to checkout.

BATHROOMS:  Full bathroom near bedrooms.  Towels and toilet paper are located in drawers/cabinets in bathroom under sink.

BEDROOMS:  Extra linens, blankets, and pillows if needed are in bedroom closets. 

LAUNDRY:  Washer and dryer located in basement garage area near Southwest Entrance.

DISHWASHER:  We recommend only using gel not powder or gel packs in dishwasher for best results.

KITCHEN: Please be sure to clean and replace everything where you found it in cupboards and drawers.  If you have extra sealed non-perishable food when leaving we will leave for future guests.   Perishable sealed items will be donated to local homeless shelters.

PORCH:   When enjoying the porch please keep porch door closed the porch is not insulated.  Please respect neighbors and keep it quiet after dark.

GUEST DETAILS:   We would like to have all adults 18 or over listed as guests that will be staying in the property.  If you booked on behalf of someone else, please respond with the name and contact numbers of all the guests in case of emergency.  Once we receive this information we will send door and WiFi codes. 



We hope you are enjoying your stay. Please let us know if you would like to extend your stay or need a late check out. We will do our best to accommodate your request pending room and cleaning staff availability. Checkout is at 11:00AM on your final day. Late checkout before 2:00PM will be billed as a half day and after 2:00PM a full day. We need to prepare for new guests by 5:00PM. Please perform the following steps prior to checkout:

1) Please pull all sheets and towels that were used during stay and place them in laundry basket in hall closet.

2) Please throw away or take with you any opened perishable food or drinks. Any sealed non-perishable food can be left for future guests. Any sealed perishable food will go to local homeless shelter.

3) Put all dishes in dishwasher that were used and start load.

4) Take out all garbage and recycling to bins.

5) Place Roku TV remote on coffee table where it is easy for cleaner to find.

6) Straighten up to leave things the way you found them.

7) Make sure lights, showers, and water faucets are off.

8) Please check the oven, stove, microwave, and coffee maker are all cleaned up and turned off.

9) Check one last time for your items. Don't forget to check under the bed.

10) Make sure to check all doors windows are closed and locked (especially Apt door and porch).

11) Please send a message to let us know you are out of the house. Then most importantly have a great day, a safe trip home, and come again soon.