KP14820GH - Check In/Out & House Rules
WELCOME TO OUR HISTORIC PLEASANT HILLS FARM GUESTHOUSE
Thank you for booking with us. We are looking forward to your stay. If you have any questions please do not hesitate to ask.
CHECK IN INSTRUCTIONS & HOUSE/FARM RULES
CHECK IN (5:00PM-9:00PM): Please enter the door code sent to you that will work on front entry. Walk through Guest House upon arrival and let us know if you have any questions. Early Check In @ 1:00PM or 3:00PM can be requested upto 7 days prior to check in date for a pre-determined rate. Fee for late requests are increased by 50%. You are only eligible for Early Check In after verifying property availability, cleaning staff availability, early checkin fee payment, and owner approval.
HOUSE RULES: No smoking. No pets. No loud music. No parties. No theft. No damages. No unregistered guests are allowed on the property. Respect other guests and neighbors privacy. Keep personal items in your room all common areas clean. Keep the outside doors/windows and suite/room doors locked at all times. Quiet Hours 9:00PM to 9:00AM daily. If rules are broken, neighbors complain, other guests complain, police/fire dispatched, you could be subject to immediate eviction plus financial and legal penalties. Breaking rules could result in loss of deposit, additional cleaning fees, replacement/repair cost, loss of full cost of reservation, property theft, and reimbursement of owners legal fees.
PARKING: Use crushed rock parking lot in front of guest house. Do not park or block the neighbors driveways, gates or garage doors.
SECURITY SYSTEM: Do not unplug or touch unless there is a medical, fire, or police emergency. First responders will be immediately be dispatched. Cameras are monitoring common areas for your protection.
WIFI: Network and password information will be sent via text after checkin.
THERMOSTAT: Temperature is difficult to regulate in a large open room; therefore, the thermostat is locked and on a seasonal daily schedule. The Heating/Cooling system is preset to adjust temp based on outside temp, season, and activity. If doors/windows are left open, the Heating/Cooling system will automatically bump up/down temperature then eventually shut off if doors or windows are left open for an extended period of time. This is done when it is warm and humid to protect Heating/Cooling system from damage due to system overload. Doors/Windows left open in the cooler months will lead to excessive heating costs and freezing/breaking pipes. Leaving windows or doors open is explicitly against house rules.
TV & MUSIC: Roku TV's will be in Guest Mode which will allow you to sign into your personal streaming accounts (Netflix, Hulu, Sling TV, Spotify, Pandora, Sirus XM, etc). Live TV available via Roku Channel. Make sure to logout of your streaming accounts prior to checkout. We do not support additional devices connected to provided Roku TV.
BATHROOMS: Towels and toilet paper are located in drawers, cabinets or shelves near or in bathrooms. Do not leave toiletries or personal items in common area bathrooms. Please do not try to flush diapers or feminine hygiene products down toilet. Gently push toilet handle up rather then down to flush toilet.
DISHWASER: We recommend only using gel or liquid detergent in dishwasher. DO not use powder or gel packs in dishwasher.
KITCHEN: Please be sure to clean and replace everything where you found it in cupboards and drawers. Please only use available plasticware for any outside dining. If you have extra sealed unopened non-parishable food you can leave in kitchen cupboards for future guests. Any unopened perishable sealed items left behind will be donated to local homeless shelters. Please clean return any kitchen dishes where you got them from.
COMMON AREAS: Common areas are for all guests to enjoy. Please keep common areas clean and free of personal items. These areas are shared with all guests on property. Outside lights in are all on motion or dusk/dawn sensors and do not need to be shut off. They will automatically shut off on their own. Common areas include pool, garden and fire pit areas directly adjoining Guest House. There are two other private homes on 10.5 acre property please respect their privacy.
PORCH and PATIO: Enjoy the front porch and back patio. There is a beautiful sunset every night I suggest you catch it with a nice glass of wine. You won't regret it. You are welcome to use outdoor furniture adjacent to property. We just ask you return it to where you found it when finished.
FARM EQUIPMENT, GROUNDS, & ANIMALS: If you are interested in seeing animals, fields, or gardens let us know and we can arrange an escorted farm experience tour. Do not approach animals, equipment, or electric fence without an owner present. This is a farm there will be insects, bugs, bees, birds, rodents, wild animals, frogs, and other things that occur in nature are on farms all over the area.
POOL/HOT TUB: There is no lifeguard present you are responsible safety of anyone in your group. Only registered guests that have also signed waiver are allowed in pool or hot tub.
LAUNDRY: Combination Washer/Dryer machine is available in kitchen. Once wash is finished it automatically starts drying.
GARBAGE/RECYCLING: Garbage is picked up every Monday and Thursday. Recycling is picked up every Wednesday. All recycling goes in blue bins. Paper products goes large blue bin and glass and plastic in small blue bins. Yard Waste, can be stacked in fire pit South of guest house. Garbage and Recycling bins are located beside garage of the manor house. You do not need to move bins they will be picked up in place.
COVID 19: All guests will be expected follow current CDC guidelines. Guests will be asked to wear masks in the common areas at all times to protect yourself and others. Please make sure to wash and sanitize any dishes before and after use.
GUEST DETAILS: We need to have all adults 18 or over listed as registered guests that will be at the the property for any length of time. If you booked on behalf of someone else, please respond with the name and contact numbers of all the guests in case of emergency. Once we receive this information we will send door and WiFi codes.
CHECK OUT INSTRUCTIONS
We hope you are enjoying your stay. Please let us know if you would like to extend your stay or need a late check out. We will do our best to accommodate your request pending room and cleaning staff availability. Checkout is at 11:00AM on your final day. Late checkout before 2:00PM will be billed as a half day and after 2:00PM a full day. We need to prepare for new guests by 5:00PM. Please perform the following steps prior to checkout:
1) Please pull all sheets and towels that were used during stay and take them to laundry area and start first load. Please leave comforters and decorative pillows at the foot of bed. Please do not remake the bed if it was used.
2) Please throw away or take with you any perishable opened food or drinks. Any sealed non-perishable food left will go to future guests. Any sealed perishable food will go to local homeless shelter.
3) Put all dishes in dishwasher that were used and start load.
4) Take out all garbage and recycling to bins North of garage next to manor house. Recycling bins are blue. Small blue rectangle bins are for plastic and glass. Large blue container is for paper. The rest of the bins are for non-recycles garbage.
5) Straighten up guest house and pool area to leave things the way you found them.
6) Please place Roku TV remote on coffee table in front of TV where it is easy for cleaner to find.
7) Make sure lights, showers, and water faucets are off.
8) Please check the oven, stove, and grill are all cleaned up and turned off.
9) Check house one last time for your items. Don't forget to check under the bed.
10) Make sure to check all doors windows are closed and locked. Especially back doors to pool area.
11) Please send a message to let us know you are out of the house. Then most importantly have a great day, a safe trip home, and come again soon.